The Case for Clarity – the importance of verified company information

Those of you investing in the emerging markets of Africa or the Middle East will likely be looking for clarity on some of the mechanisms and levers for growing your commercial interests in these regions– one of which is information on companies you are looking to engage with (suppliers, partners, clients, co-investors), and, by default, the individuals associated with them. So here’s a quick run-down of the information channels open to you in your quest for clarity:

  • Open source data – including company websites, listings sites, online directories, often showing sparse and sometimes inconsistent information
  • Credit reports – either from an international provider, based often on information provided by the companies themselves, or a local credit bureau, if available
  • Data providers – each with their own coverage, methodology and levels of access

In some cases, you could be given access to company documents by a potential partner, although they may be in a local language, in an unfamiliar format or may not necessarily give you the full picture.

Why is company information hard to verify in growth markets?

Understanding the regional nuances of company information in emerging markets is often overlooked and rarely understood by first time prospective entrants. Some factors to consider from our decade of applied practice in MENA:

1. There are 200+ disparate official business registries (42 in the UAE alone), each with their own standards and procedures

2. Few of these are online or easily accessible, often being paper-based or available only by request

3. The complexity of a non-Latin-based language, which can result in misinterpretation and mis-transliteration

4. And the rather softer point, though no-less significant, is that in many of these regional jurisdictions there is a cultural norm that assumes business information is private, i.e. transparency isn’t a given expectation or a universally agreed standard

 Three steps you can follow

Of all the reams of content that has been written on best practice in compliance and due diligence, at Diligencia we believe that company data is best applied by following three steps: Identify, Verify, and Monitor.

  • Identify – starting with the company name (which is not always straightforward given the range of entities that have been registered with almost identical names), identify its shareholders and key stakeholders, up to and including the ultimate beneficial owner (UBO)
  • Verify – ensure that the source of the information is a) complete – this often means understanding the relationships of all stakeholders, b) reliable – we only use official sources for our online platform ClarifiedBy.com, and c) that the information is up to date enough for your purposes
  • Monitor – this step relies on putting in place mechanisms to review the corporate structures of your clients on a regular basis. Ideally this would mean being alerted to changes in legal status, management personnel or ownership. Otherwise a manual process to review information sources would suffice, albeit more demanding on your resources

With company information likely to be the starting point for a number of your decision-making processes, from partner selection to prospecting, credit analysis to compliance due diligence, using verified company information will provide a solid foundation for your future business. This is our core focus at Diligencia and for our online platform ClarifiedBy.com Simply put, our aim is to bring clarity and, in turn, inspire growth.